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To all the staff of Sevenoaks Sound & Vision, Cambridge & Wetherby, Just a short note to say thank you for the excellent service that I received from both shops during my recent Monitor Audio BR5 purchase. To be able to walk into the shop in Cambridge, have excellent service late on a Saturday afternoon, be offered an absolutely fantastic discount only to give up the sale to another branch speaks volumes on how to run a business and satisfy your customer base. For the Wetherby branch to honour the quote for the speakers and then order them, knowing the short timelines and pressures I was under in my last week in the UK was again, something quite special. I am sure that the effect of good service on a relatively low cost purchase buyer is not lost on you, and you know that this level of service will be reciprocated by customers seeking you out again during the upgrade process over the coming years. I can't thank you all enough for the professionalism, effort and understanding that went into the sales process. At the end of it all, I ended up wiring up the speakers at 1 am in the morning, the day the shipping company arrived in order that I could listen to them. They've now taken pride of place in the new lounge in Germany, and after 50 or so hours of playing are sounding fantastic through my Rotel RA-04 amp & MP3 player setup. Once again, many thanks for all you did, and rest assured, if I am back in the UK and buying Hi-Fi equipment, Sevenoaks Sound & Vision will be the first shop I walk into. Regards Andy Wheeler
To Richard and Kim I would just like to say thankyou for all your help with home cinema system. I have just had it set up and it looks and sounds great, the stand is perfect for the centre speaker. I was a bit worried about buying it from so far away. But your care and help was great. Thanks very much. M B
sevenoaks wetherby has an awesome display/install of the HD100, "most impressive"