Delivery
The goods you order will be delivered to the address you give when you place your order.
Please confirm that you enter your correct and full address when placing your order. You must check the Delivery Address on any acknowledgement or acceptance we provide and notify us without delay of errors or omissions. We reserve the right to charge you for any extra costs arising from changes you make to the Delivery Address after you submit an order.
All items destined for your delivery address will be shipped by a responsible courier with some form of delivery confirmation or tracking code where possible. However, it is not possible to choose exactly which carrier we use for your order.
If delivery cannot be made to your address for reasons under the Sevenoaks Sound & Vision control, we will inform you as soon as possible.
If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations Sevenoaks Sound & Vision shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your payment method for the goods. On exercising your right to cancel you shall be required to return the goods to Sevenoaks Sound & Vision. Should you fail to return the goods, Sevenoaks Sound & Vision reserves the right to deduct any direct costs incurred in retrieving the goods as a result of such failure.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, Sevenoaks Sound & Vision will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, Sevenoaks Sound & Vision will inform you of any delay as soon as possible and will give you the option of cancelling your order at this point.
Upon receipt of your order you may be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.