About Sevenoaks Sound and Vision

Established in 1972, Sevenoaks Sound and Vision is one of the largest independent Hi-Fi and Home Cinema retailers in the UK.

With 24 beautiful stores nationwide, a best-in-class eCommerce website, and a friendly UK based Telesales team, Sevenoaks offers a unique, first-class experience. All of this is supported by a custom installation service which specialises in the creation and installation of bespoke home entertainment systems to suit all budgets.

At Sevenoaks, we guarantee superb customer service – that means listening carefully to what you want, offering impartial, expert advice and access to an unrivalled product range with every leading manufacturer represented. Our knowledgeable staff are highly trained, dedicated to customer service and have a genuine enthusiasm and passion for home entertainment.

“Proudly Employee Owned”, Sevenoaks Sound and Vision is owned and controlled by an Employee-Owned Trust (EOT) acting for and on behalf of the employees of Sevenoaks Sound and Vision Limited.

What you can expect from Sevenoaks

Thanks to the positive feedback from customers, we are very proud that we consistently get genuine 5-star ratings on Trustpilot and Google.

In store, you will find our staff enthusiastic, understanding (they won’t baffle you with tech talk!) and fully up to date with current technology and equipment trends. They are also always on hand to give you a thorough run through of just what the equipment can do in one of our modern demonstration rooms.

We pride ourselves in having the best staff to help you make the right decision about your home entertainment needs, be it a pair of headphones, a full multiroom system, a set-up for dedicated home cinema room or a new pair of stereo speakers. We always aim to make your visit to our stores a positive experience in every respect.

The early years

Our beginnings were modest! Back in 1972, Paul Lee-Kemp (widely known as PLK), a 21-year-old fresh out of university, had a desire to do something different for those who loved music. With the help of a small loan from his father, he opened his first Hi-Fi shop in Sevenoaks, Kent.

PLK remembers, “At that time, there were department stores selling HMV, Dynatron and Ferguson radiograms, or those little turntable boxes for LPs and EPs. These held no interest for me and there was no real supplier of Hi-Fi separates, but I didn’t want to set myself up a hobbyist Hi-Fi shop, I wanted to do something different – more professional, welcoming and appealing to customers.”

Soon, PLK was hunting for additional premises and along with Peter O’Brien, who became a long standing, trusted business partner, they opened the second Sevenoaks Hi-Fi branch in Woolwich, South East London.

Sevenoaks Starts To Expand

By 1980, stores in Chatham, Tunbridge Wells and Brighton had also opened, with another four stores added by 1990.

We Open Our First Franchises

It was in the mid-90s that the partners decided to accelerate our expansion so in 1995 they launched the Sevenoaks franchise model, and the brand rapidly expanded with another 30 Sevenoaks stores opening, stretching across the UK from Aberdeen to Plymouth.

Into the 2000s

In the early 2000s, the company made some structural changes including changing the name to Sevenoaks Sound and Vision, to reflect the importance of TVs and home cinema to the business.

In 2014 PLK took a back seat from the day-to-day running of the business, handing over to current Managing Director, Rob Lawley. Rob and his team continue to maintain the ethos of fairness to all that has been there since day one and sets the company apart from many of its competitors.

**Click here to read a full interview with Paul Lee-Kemp**

Sevenoaks Now

The early lessons have served us well and continue to do so. Our treatment of customers, partners, suppliers and colleagues is renowned throughout the consumer electronics industry, and for all the right reasons. We work hard at maintaining and improving our service to our customers while always remaining competitively priced.

Most importantly we are not sitting still! Our plan is to open more stores to provide our customers with more choice, less travelling time, and tailor-made, informed, sensible advice, as well as continuing to strive to make our online services and deliveries even quicker and slicker.

You are important

We would not be where we are today (and where we are planning on going!) without your continued support. We are extremely grateful and sincerely hope that you continue to shop with Sevenoaks. Also, we are always open to feedback about our stores and ecommerce operations, about how we are doing, new suggestions and ideas, and whether you like what we stock. You can contact us at support@ssav.com.

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